1. Information we collect
- Account details (name, email, password hash)
- Order details (service, link/username, quantity, status)
- Wallet and payment records needed to process top-ups and orders
- Support ticket messages and attachments you send us
- Basic technical data (IP, browser) for security and fraud prevention
2. How we use information
- To create and manage your account
- To process orders, refills, and support requests
- To process wallet top-ups through payment partners
- To improve service reliability and prevent abuse
3. Sharing
We may share necessary order details with third-party delivery / payment providers to complete your order or payment. We do not sell your personal information.
4. Data retention
We keep account, order, and support records as needed to run the service, handle refill requests (including the 30-day refill window), and meet legal / security needs.
5. Your choices
You can update account details by contacting support. For privacy questions, open a ticket on the Support page.
6. Related policies
Service rules, no-refund policy, and 30-day refill terms are explained in: